How to Set Up
How to Use and Clean the Pool Cleaner
How to Maintain After Cleaning

FAQ

General
For Pool Cleaner K

Founded in 1999, iGarden is a pioneer in smart, sustainable outdoor living. We specialize in high-performance, energy-efficient solutions—from inverter-powered pools and robotic pool cleaners to robotic mowers, and wave makers—all designed to seamlessly blend luxury, innovation, and eco-conscious living. Our mission is to transform ordinary outdoor spaces into effortless, elegant retreats.

  • 24/7 Customer Support: Always here when you need us.
  • Cutting-Edge Technology: Smarter, greener solutions for a superior outdoor experience.
  • Luxury Meets Sustainability: High-end design without compromising efficiency.
  • Your Feedback Matters: We listen, learn, and evolve with your input.
    Elevate your outdoor lifestyle with iGarden—where innovation meets relaxation.

Shipping in the iGarden AU Store is available only within continental Australia. 

Additionally, we are unable to ship to military post boxes or the following areas: Tasmania, Norfolk Island, Christmas Island, Cocos (Keeling) Islands, Jervis Bay Territory, and any other external territories or remote locations not serviced by major carriers.
For specific details, please refer to our Shipping Policy.

You can read our return policy here: Returns & Refunds

You can read our return policy here: Warranty Policy

While the cleaner is generally safe for use, we recommend not swimming while it is operating for safety reasons. It's best to wait until the cleaning cycle is complete.

Yes, the robot cleaner is designed for use in saltwater pools. Made with highly corrosion-resistant materials, it ensures durability even in salty conditions. The cleaner is safe to use in pools with a salt concentration of up to 5000 ppm and a chlorine content of no more than 4 ppm.

Yes, the robotic pool cleaner is compatible with infinity pools and works effectively.

The power supply is water-resistant but not waterproof. Avoid exposing it to heavy rain or submerging it in water. Please always charge the robot indoors for safety.

The cleaning frequency depends on how much debris has accumulated. As a general guideline, it’s recommended to run the cleaner once or twice a week.