iGarden is the best, especially their customer service. Thank you iGarden for helping me with my pool cleaning.

The cordless iGarden pool cleaning robot has proven a solid investment compared to the established brand that needed constant repairs. I only need to charge it once per week which is convenient. The three-year warranty is the strongest in the industry and they stand behind it.

I bought the K Pro 100 device and unfortunately it did not last 24 hours and encountered an error. The support team have been great in troubleshooting the problem and arranged for a replacement unit. I received the replacement unit quickly and got the robot working. It worked perfectly and was even able to clean our shallow bench, which would have normally been done manually. The only issue is that you cannot access the robot via the app, once it is in the pool. But that makes sense, because bluetooth won't work through water :) So it is more a cordless robot issue that an iGarden product issue. But all in all, extremely happy with the product and teh generous warranty that iGarden offer, with their support team, definitely gives peace of mind.

Jean SanchezSeptember 07, 2026

I received great customer support service. The robotic cleaner works great. The cleaner has a minor issue but it still functions well without the part. Igarden generously will be replacing the cleaner.

kevin mahoneySeptember 03, 2026

We have had a KN 55 all season and it has proven to be one of the better decisions we have made involving our pool. So convenient, cleans well, battery lasts a long time. So much better than the pool sweep we had before that constantly got tangled and needed new parts. Well done iGarden! Kevin M.

Christopher DorianiJuly 29, 2026

iGarden’s K90 robot pool cleaner is an exceptional product that thoroughly and completely cleaned our 25,000 gallon inground swimming pool. It handled all of the edges and angles effectively. We replaced a Polaris robot driven by a pump that consumed over 1300 watts continuous power use with our new K90 which is a quiet, efficient, and power conserving product compared to Polaris.

Mike SandersJune 22, 2026

I asked originally they delay shipping since we were in Florida and wanted to try out within 30 days. The accomodated and they shipped May 1st as asked. Then when we tried to open pool out liner was trashed and we still didn't get to try the K36. Once we finally did it was acting a little funny and poping wheelies. Their support was great and they shipped out a new unit immediatly and new unit was perfect. Return was also free. I told my neighbor and he bought one as well.

Gregory LeeJune 17, 2026

The true test of a company is not whether a problem occurs, but how they respond when it does. iGarden exceeded my expectations with their outstanding customer service and commitment to standing behind their products. I purchased the iGarden Robotic Pool Cleaner K36 and, unfortunately, it stopped working and displayed an error message. I contacted customer support, and they responded promptly, asking me to send a few pictures of the machine so they could evaluate the issue. After reviewing the photos, iGarden quickly approved a replacement and sent me a new unit. The entire process was smooth, professional, and hassle-free. While it's never ideal to have a product issue, I was impressed by how quickly and fairly they resolved the problem. Based on my experience, I would not hesitate to recommend both the iGarden Robotic Pool Cleaner K36 and the company behind it.